Escalation Matrix

We own our responsibilities

In case you have issues regarding service, here is a list of our service team that will help resolve it.

Escalate your issues in the following order :

  • Group/Circle Head-Service
    • Head Service
      • COO
LevelStateLocationNameDesignationMobileEmail ID
L1GujaratAhmedabad/ North Guj/ SaurastraSagar KhotCircle Head
L1GujaratSurat & VadodaraKaushik ShahCircle Head
L1MaharastraMumbai & RaigarhSharad NikamCircle Head
L1Gujarat / MumbaiGujarat / Mumbai/ RaigarhChandresh VakilGroup Circle
L1ChattishgarhRaipurPrabhat GoswamiCircle Head
L1ChattishgarhRaipurHarjeet SinghCircle
L1DelhiDelhiAshu GuptaCircle Head
L1DelhiDelhiRajiv SaxenaGroup Circle
L1Rest of MH & GoaRest of MH & GoaNavnath KaleCircle Head
L1GoaGoaShamim AlamCircle
L1PunePuneYashpal WankhedeCircle
L1KolhapurKolhapurRajwardhan UdhanCircle
L1AurangabadAurangabadHarshad DevaleCircle
L1Uttar PradeshLucknowVirendra VermaCircle Head
L1Uttar Pradesh -EastLucknowAshish SinhaGroup Circle
L1Uttar Pradesh -WestDelhi - GhaziabadPawan KumarCircle Head
L1Uttar Pradesh -WestDelhi - GhaziabadRajiv SaxenaGroup Circle
L1Haryana & ChandigarhKarnalRaj Kr. SharmaCircle Head
L1Haryana & ChandigarhDelhiRajiv SaxenaGroup Circle
L1RajasthanJaipurR.S PrasadCircle Head
L1RajasthanDelhiRajiv SaxenaGroup Circle
L1KeralaCochinSabu KundukulamCircle Head
L1KeralaCochinAnish NairGroup Circle
L1Greater PunjabZirakpurNarinder SinghCircle Head
L1Greater PunjabAmritsarAshwani SharmaGroup Circle
L1West BengalKolkataSantosh JhaCircle Head
L1West BengalLucknowAshish SinhaGroup Circle
L2All IndiaPuneAshok KhareHead
L3All IndiaPuneMr. Vivek ShuklaCOO9970392668vivek