Escalation Matrix

We own our responsibilities

In case you have issues regarding service, here is a list of our service team that will help resolve it.

Escalate your issues in the following order :

  • Group/Circle Head-Service
    • Head Service
      • COO
LevelStateLocationNameDesignationMobileEmail ID
L1GujaratAhmedabad/ North Guj/ SaurastraSagar KhotCircle Head -Service9909908498sagar.khot@ovot.in
L1GujaratSurat & VadodaraKaushik ShahCircle Head -Service9898046083kaushik.shah@ovot.in
L1MaharastraMumbai & RaigarhSharad NikamCircle Head -Service9967570541sharad.nikam@ovot.in
L1Gujarat / MumbaiGujarat / Mumbai/ RaigarhChandresh VakilGroup Circle Head9825140822chandresh.vakil@ovot.in
L1ChattishgarhRaipurPrabhat GoswamiCircle Head -Service7354061756prabhat.goswami@ovot.in
L1ChattishgarhRaipurHarjeet SinghCircle Head9893905013harjeet.singh@ovot.in
L1DelhiDelhiAshu GuptaCircle Head -Service8376939169ashu.gupta@ovot.in
L1DelhiDelhiRajiv SaxenaGroup Circle Head9891471314rajiv.saxena@ovot.in
L1Rest of MH & GoaRest of MH & GoaNavnath KaleCircle Head -Service8806024000navnath.kale@ovot.in
L1GoaGoaShamim AlamCircle Head9960092425shamim.alam@ovot.in
L1PunePuneYashpal WankhedeCircle Head9130131312yashpal.wankhede@ovot.in
L1KolhapurKolhapurRajwardhan UdhanCircle Head8007217000rajwardhan@ovot.in
L1AurangabadAurangabadHarshad DevaleCircle Head9595607548harshad.devale@ovot.in
L1Uttar PradeshLucknowVirendra VermaCircle Head -Service9919034285virendra.verma@ovot.in
L1Uttar Pradesh -EastLucknowAshish SinhaGroup Circle Head9984045333ashish.sinha@ovot.in
L1Uttar Pradesh -WestDelhi - GhaziabadPawan KumarCircle Head -Service8882878827pawan.kumar@ovot.in
L1Uttar Pradesh -WestDelhi - GhaziabadRajiv SaxenaGroup Circle Head9891471314rajiv.saxena@ovot.in
L1Haryana & ChandigarhKarnalRaj Kr. SharmaCircle Head -Service9992929371raj.sharma@ovot.in
L1Haryana & ChandigarhDelhiRajiv SaxenaGroup Circle Head9891471314rajiv.saxena@ovot.in
L1RajasthanJaipurR.S PrasadCircle Head -Service7976372446rs.prasad@ovot.in
L1RajasthanDelhiRajiv SaxenaGroup Circle Head9891471314rajiv.saxena@ovot.in
L1KeralaCochinSabu KundukulamCircle Head -Service9249577600sabu.kundukulam@ovot.in
L1KeralaCochinAnish NairGroup Circle Head9745155566anish.nair@ovot.in
L1Greater PunjabZirakpurNarinder SinghCircle Head -Service9646009622narinder.singh@ovot.in
L1Greater PunjabAmritsarAshwani SharmaGroup Circle Head9745155566ashwani.sharma@ovot.in
L1West BengalKolkataSantosh JhaCircle Head -Service9771424900santosh.jha@ovot.in
L1West BengalLucknowAshish SinhaGroup Circle Head9984045333ashish.sinha@ovot.in
L2All IndiaPuneAshok KhareHead Service8007200728ashok.khare@ovot.in
L3All IndiaPuneMr. Vivek ShuklaCOO9970392668vivek shukla@ovot.in